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Oracle integrates generative AI into healthcare, unveils new clinical digital assistant

The Oracle Clinical Digital Assistant is built on the Oracle Digital Assistant platform that is already used to perform critical tasks at various organizations across multiple industries.

In line with plans to develop powerful, generative AI services for organizations around the world, Oracle has introduced generative AI services for healthcare organizations. By offering generative AI with voice commands in Oracle Clinical Digital Assistant, the solution aims to reduce manual work and focus more on patient care. It will also make it easy for patients to perform self-service actions at their leisure, such as scheduling appointments or checking clinical information using simple voice commands.

“The EHR should be a healthcare provider’s best ally in delivering engaging, personalized care to the patients they serve,” said Suhas Uliyar, senior vice president of product management at Oracle Health. “By bringing comprehensive generative AI and voice-first capabilities to our EHR platforms, we are not only helping healthcare providers reduce the mundane work that leads to burnout, but also enabling them to create better interactions with patients that inspire trust, build loyalty and deliver better results.”

Because patients often feel disconnected and dissatisfied with the increasing use of electronic health record solutions, Oracle aims to address this problem with its generative, AI-powered Oracle Clinical Digital Assistant. Oracle claims that the assistant will allow physicians to give their full attention to patients while dramatically simplifying administrative tasks. The multimodal voice and screen-based assistant joins the appointment using generative AI to automate note-taking and suggest context-aware next actions, such as ordering medications or scheduling labs and follow-up appointments.

The Oracle Clinical Digital Assistant also responds to voice commands from healthcare providers who can ask questions such as “Show me the patient’s latest MRI results” to query elements of a patient’s EHR during an appointment. The information and images are then delivered in a relevant order, giving the doctor insight into the correct treatment path without the need to interact with multiple menus and steps with the EHR. The new solution will be available in the next twelve months.

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