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Immediate Opening for NICE CX-One Engineer in Dubai

Greetings from Mindpool Technologies! We have an urgent requirement for an experienced NICE CX-One Engineer for our Dubai location. If you meet the criteria below, please send your updated profile to bhanu@mindpool-tech.com along with the following details:

  • Experience:
  • Current CTC:
  • Expected Salary:
  • Notice Period:

Position: NICE CX-One Engineer
Experience: 3+ Years in NICE CX-One
Location: Dubai
Duration: 3-6 months (extendable)

Job Description:

Requirements:

  • Minimum of 4 years’ experience in designing and implementing NICE CX-One software solutions.
  • Proficient in NICE CX-One software, including NICE IEX Workforce Management, NICE Quality Management, and NICE Interaction Analytics.
  • Excellent analytical and problem-solving skills.
  • Expertise in NICE inContact administrator, Studio, WFM, Digital, and WFO.
  • Strong background in contact center and IP telephony topology.
  • Excellent communication and interpersonal skills.
  • Strong knowledge of AI technology.
  • Proficient in programming and software development.
  • Ability to work independently and within a team environment.
  • Strong project management skills.
  • NICE Certified Administrator preferred.

If this opportunity excites you and aligns with your skills, we would love to hear from you!

Position: IT Officer

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